Intensive Care Coordinator
Company: A Better Way Inc.
Location: Oakland
Posted on: May 9, 2024
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Job Description:
Position Title: Intensive Care CoordinatorAccountability:
Clinical SupervisorStatus: Full-time, Non-ExemptRevised: December
2023Hybrid Status: EE2 INTENSIVE CARE COORDINATORAlameda County
Mental Health ProgramRole:Under the direction of the Clinical
Supervisor, the Care Coordinator works with families referred for
Enhanced Care Management (ECM) and Intensive Care Coordination. ECM
is a whole person care management benefit, which includes
coordinating the medical and social needs beyond clients mental
health or substance use disorder (SUD) conditions. Intensive Care
Coordination (ICC) includes components such as facilitating
assessment, care planning and coordination of services, including
urgent services for children or youth. ICC is delivered using a
Child and Family Team (CFT) and is intended for children or youth
whose treatment requires cross-agency collaboration. The Care
Coordinator is responsible for using a collaborative and
coordinated approach to linking participants with appropriate
health and social services to address their specific needs and care
plan goals. This role requires that the Care Coordinator is
knowledgeable of relevant community resources and effective at
communicating with other professionals, providers, and participants
to successfully link participants to services. This position is
based in our Fruitvale office, in Oakland. Starting pay is
commensurate with relevant experience above the minimum
requirements.Duties and Responsibilities:In collaboration with the
multi-disciplinary treatment team, the Care Coordinator will assess
participants to address any problems, needs, or barriers identified
in these areas (but not limited to): Specialty Mental Health
Services, Substance Use Disorder, Child Welfare System, Housing,
Employment, Education and training.Complete assessment and care
plan of participants.Provides participants with high-quality
referrals and linkages for patients to necessary resources and
services as identified in the Treatment Plan/Problem List, playing
an active role in reducing access barriers and ensuring
participants have actual access to needed services.Acts as a bridge
between health and human service providers to ensure that
information is appropriately exchanged, and participants are
successfully linked to needed resources/services.Supporting
participants treatment adherence, including scheduling
appointments, appointment reminders, coordinating transportation,
ensuring connection to public benefits, identifying barriers to
adherence and accompanying participants to appointments, as
needed.Coordinates care with other community agencies by assisting
participants with eligibility, documentation, and applications,
etc. needed to access services/resourcesParticipates in coordinated
activities, such as the Child and Family Team (CFT).Documentation
of participant progress via Electronic Health
RecordQualifications:High school diploma or lived experience and 2+
years of experience providing case management or coordinated
services in human services.Strong oral and written communication
skillsAbility to work independently and within a teamAbility to
take directionAbility to work effectively with diverse group of
clients, staff, and community membersOrganized, detail-oriented,
and a creative problem-solverWork EnvironmentWhile performing the
duties of this job, the employee regularly works either in an
office setting or in the community.Physical DemandsThe physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job.While performing the duties of this job, the employee is
regularly required to use hands and fingers to handle, feel, or
operate objects, tools or controls, and reach with hands and arms.
The employee is frequently required to stand, talk and hear. Must
be able to reach, bend, lift and move boxes up to 15
pounds.Position Type/Expected Hours of WorkThis is a full-time
position. Days and hours of operations are Monday through Friday, 9
a.m. to 5:00 p.m. Schedule defined by Supervisor and subject to
change to meet the business needs.TravelLocal travel to various
worksites and off-site locations are required.Work
Authorization/Security ClearanceEmployees must pass preemployment
clearances including livescan and TB test. Driving records are
periodically reviewed by the Agency.A Better Way is committed to
workforce diversity. Qualified applicants will receive full
consideration without regard to age, race, color, ethnic
background, religion, gender, sexual orientation, HIV-status,
national origin or disability. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.by Jobble
Keywords: A Better Way Inc., Alameda , Intensive Care Coordinator, Other , Oakland, California
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