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Sr. Manager, Behavioral Health Utilization Management

Company: Blue Shield of California
Location: El Dorado Hills
Posted on: July 20, 2025

Job Description:

Your Role The Behavioral Health Utilization Management (UM) team performs prior authorization and concurrent reviews by apply evidenced based guidelines, policies, and nationally recognized clinical criteria across multiple lines of business. The Sr. Manager, Program Management Clinical will report to the Director, Behavioral Health Utilization Management. In this role you will be responsible for managing all aspects of day-to-day operations of the Behavioral Health UM program, including adherence to regulatory compliance and direct oversight of performance quality. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Work In this role, you will: Ensure effective caseload management to achieve regulatory timelines, accreditation standards and contract requirements Be responsible for Behavioral Health Program oversight, including staffing forecasts Represent BH Utilization Management as the Subject Matter Expert during in internal and external audit preparation and presentation Be responsible for team, department or functional area results in terms of planning, cost and methods in collaboration with Director Participate in the development and implementation of the annual budget under the direction of Director Your Knowledge and Experience Current unrestricted CA license (LCSW, LMFT, LPCC, PhD/PsyD or RN with Behavioral Health experience) required; requires a bachelor's degree Requires at least (ten) 10 years of prior relevant experience Requires (four) 4 years of management experience which includes the supervision of clinical staff Three (3) years conducting Utilization Management for a health plan Strong understanding of behavioral health utilization management including application of multiple standardized clinical criteria sets including but not limited to MCG guidelines, nonprofit association guidelines, and various Medicare guidelines

Keywords: Blue Shield of California, Alameda , Sr. Manager, Behavioral Health Utilization Management, Healthcare , El Dorado Hills, California


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