Help Desk Tier 1
Company: Manpower
Location: Dublin
Posted on: January 7, 2026
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Job Description:
Job Description Job Description Our client, a leading
organization in the Office industry, is seeking a Help Desk Tier 1
to join their team. As a Help Desk Tier 1, you will be part of the
IT Support team supporting internal staff and clients. The ideal
candidate will have excellent communication skills, customer
service orientation, and patience, which will align successfully in
the organization. Job Title: Help Desk Tier 1 Location: Dublin, OH
Remote work after training. *Must live in the Central OH area) Pay
Range: $25 per hour Shift: 1st & 2nd What's the Job? Provide Tier-1
IT help desk support to end-users via phone, email, and remote
tools Assist with troubleshooting hardware, software, and network
issues Answer questions regarding new software implementations and
updates Support data migration processes and POS system inquiries
when necessary Maintain accurate documentation of support
activities and resolutions What's Needed? At least 1 year of Help
Desk experience Strong communication and customer service skills
Experience with Help Desk ticketing and data processing Patience
and empathy when assisting users unfamiliar with technology
Experience with POS systems and data migration is preferred
Equipment Provided by Client What's in it for me? Competitive
hourly pay rate of $25 per hour Training provided for one week in
the Dublin office Work from home after training completion
Opportunity to develop valuable IT support skills Join a dynamic
and inclusive work environment Upon completion of waiting period
associates are eligible for: Medical and Prescription Drug Plans
Dental Plan Supplemental Life Insurance Short Term Disability
Insurance 401(k) If this is a role that interests you and you'd
like to learn more, click apply now and a recruiter will be in
touch with you to discuss this great opportunity. We look forward
to speaking with you! About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions
company, helps organizations transform in a fast-changing world of
work by sourcing, assessing, developing, and managing the talent
that enables them to win. We develop innovative solutions for
hundreds of thousands of organizations every year, providing them
with skilled talent while finding meaningful, sustainable
employment for millions of people across a wide range of industries
and skills. Our expert family of brands – Manpower, Experis, Talent
Solutions, and Jefferson Wells – creates substantial value for
candidates and clients across more than 75 countries and
territories and has done so for over 70 years. We are recognized
consistently for our diversity - as a best place to work for Women,
Inclusion, Equality and Disability and in 2023 ManpowerGroup was
named one of the World's Most Ethical Companies for the 14th year -
all confirming our position as the brand of choice for in-demand
talent.
Keywords: Manpower, Alameda , Help Desk Tier 1, IT / Software / Systems , Dublin, California
