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Employment and Education Specialist

Company: Felton Institute
Location: Alameda
Posted on: June 6, 2021

Job Description:

Employment and Education Specialist

Early Psychosis Division - Alameda

Agency Overview

Since 1889 the Felton Institute (formerly Family Service Agency of San Francisco) has a history of innovation in services for vulnerable children, families, and adults. Feltons mission is to respond to human needs with cutting edge social services and treatment that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice. With over 46 programs in 11 languages at sites throughout the San Francisco Bay Area and surrounding counties, our comprehensive array of services reaches across all racial, ethnic, cultural, and linguistic lines. At the heart of our work is the belief that individuals and families in crisis must have access to services and resources to help them build on their inherent strengths and develop self-sufficiency. Felton offers a dynamic, challenging, and supportive work environment where staff is encouraged to increase their skills and enter new domains.

Program Description

The Felton (re)MIND Programs (formerly Prevention and Recovery in Early Psychosis - PREP) were originally developed in partnership with the University California San Francisco (UCSF) to provide Coordinated Specialty Care for Early Psychosis. With a multidisciplinary approach to treatment, our program model combines evidencebased practices including Cognitive Behavioral Therapy for Psychosis (CBTp), strengthsbased care management, PIER model Psychoeducational MultiFamily Groups, peer support, algorithm-based medication management, IPS model supported employment and education, and access to cognitive remediation training to address issues early and get people back on track to a fulfilling life as quickly as possible. The model was expanded into a new component (BEAM) to provide early intervention services for individuals with psychosis and mood disorders and we are poised for growth with new opportunities afforded by the expanding field of early intervention. The Felton Early Psychosis Programs are funded through partnership with the respective county behavioral health departments to implement evidence-based practices with outcome driven fidelity measures and serves youth and young adults in San Francisco, Alameda, San Mateo, Monterey and Marin counties.

Position Overview

The Employment and Education Specialist is a member of the treatment team and will provide supported employment and education services via the IPS model to all Early Psychosis clients. The Employment and Education Specialist will work directly with individuals to develop and implement employment and/or education goals in line with the IPS model of supported employment and education and will interact with the treatment team regarding the role of education and/or employment goals in participants recovery process. The Employment and Education Specialist is expected to provide services to clients in the community, including but not limited to schools, job sites, clients homes, or other community locations. This position reports directly to the Clinical Program Manager and will work at the Alameda program site.

Specific Duties and Responsibilities (Essential Functions)

  • Engage with clients to identify employment/education goals, strengths, barriers, and steps towards goals. Provide information about disclosure and help client to analyze past and present experiences with education/employment goals to develop employment/education plan with the client according to IPS fidelity.
  • Help clients through all phases of seeking employment or education placement including evaluation and planning, job and/or resource development, placement/enrollment, development and follow through of ongoing support for job retention and/or academic progress. Complete all required IPS documentation of these phases.
  • Develop and document employer contacts according to IPS fidelity and the individual preferences of job seekers Provide comprehensive support with educational goals including accessing accommodations through disability resource centers or special education procedures. Provide support with linkage to other education support resources as needed.
  • Interface with clients employer/school staff to facilitate clients success. Provide resources and information regarding mental health and support strategies to employer/school staff. Encourage self-advocacy of participants.
  • Aid clients in connecting to employment and education resources including DoR and benefits counseling according to IPS fidelity.
  • Assist clients in engaging in work/school with preparation and follow along supports including organization, transportation planning, time management, and self-advocacy.
  • Provide comprehensive support with educational goals including accessing accommodations through disability resource centers or special education procedures. Provide support with linkage to other education supportresources as needed.
  • Complete required number of direct client contact hours per week and document all client contacts and information in compliance with mandated quality assurance standards and IPS fidelity. Meet all deadlines and comply with agencys requirements for contract and IPS accountability.
  • Maintain close collaboration within the treatment team and community resources, including employer contacts, DoR, and school teams.
  • Participate actively in supervision, coaching, data collection and reporting, staff meetings, intake and discharge activities, case conferences and all agency meetings and trainings as assigned by Program Manager.
  • Engage in outreach events, conferences, open houses, etc., and provide information about supported employment and education services and the IPS model as needed.
  • Availability to work some evenings and/or weekends with advance notice.
  • Other duties as assigned


  • Bachelors degree in a human service field preferred OR a minimum of four years experience in mental health/social service setting
  • One year experience working in the employment/education arena with youth or young adults with serious mental health challenges OR one year experience providing transitional support to youth and adults with serious mental health challenges
  • Personal or family experience of overcoming mental health challenges highly desirable
  • Counseling/mentoring skills, goal setting and problem solving skills, and ability to engage clients and family members
  • Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances and ways of life
  • Demonstrated proficiency in Microsoft Word, Excel, Outlook, and ability to type 45 WPM
  • Valid California Drivers License with an excellent driving record

Additional Information

Job Title: Employment and Education Specialist

Division: Early Psychosis

Position: 1.0 FTE (Full Time), Non-Exempt

Reports to: Clinical Program Manager

Compensation: DOE

Keywords: Felton Institute, Alameda , Employment and Education Specialist, Other , Alameda, California

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