Sr. Manager Cloud and Infrastructure Teams

Company: Cost Plus World Market
Location: Alameda
Posted on: July 11, 2021

Job Description:

Who We Are

For over 60 years we have shared stories from across the globe that remind you of a time you cherish, a place you love and people who make you feel at home. We have inspired the home decorator, entertainer and gifter with our unique assortment of products sourced and designed around the world and we continue to be inspired by you. You, your authenticity, impact and distinction drive our success and inspires us to be inclusive, collaborative, open minded, adaptable, honest and respectful.

What You’ll Do

World Market is looking for a Senior Manager to lead our Cloud and Infrastructure Services team.  In this role you will report to the Sr. Director of Infrastructure and DevOps and lead a team of Engineers responsible for designing and implementing critical end user, compute and storage, and service intelligence services for our Information Technology Organization.  You will possess excellent communication skills, be detail oriented, and have a knack for getting things done right the first time.

• Oversee all aspects of the Cloud and Infrastructure Services Team including:
  • Data Center, Platform and Cloud Engineering and Operations
  • Managed cloud based remote desktop services
  • Voice and Data Network Engineering and Operations
  • DevOps and DBA Services
• Provide oversight and direction to the teams in accordance with the organization's policies and procedures.
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Monitor the quality of deliverables and staff productivity.
• Contribute to the development of roadmaps and strategic initiatives
• Implements process & procedure for initiating, delivering and tracking infrastructure initiatives.
• Develops the IT Infrastructure strategic roadmap to support Enterprise Operations objectives.
• Directs the team’s work prioritization & capacity planning.
• Identifies operational efficiencies to assist in cost effectiveness.
• Manages engineering staff in the disciplines of Compute, Storage, Voice and Data Network and Managed Desktop
• In collaboration with the Dev/Ops and release management teams, automate and optimize the process to deploy solutions from code commit to production.

What You’ll Bring

• Previous experience managing a team
• Bachelor’s degree in Computer Science or equivalent. Graduate degree and/or business school degree a strong plus
• Minimum 5- 7 years of in-depth and hands on technical experience
• 1 -3 years of experience managing team members in a complex and fast-moving Technology organization
• Consumer goods/retail experience a plus
• ITIL v 4 certification preferred

Why We Love It

• Work life balance is a priority (work from home flexibility).
• Up to 30% employee discount and product sample sales!
• A fun and supportive work environment where you feel welcome and safe. 
• A culture of inclusion that empowers you to be your best authentic self.
• Opportunities to make an impact through your passions.
• Wellness Program including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
• Accrued Vacation, Sick Time and Personal Holidays.  
• Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.

Keywords: Cost Plus World Market, Alameda , Sr. Manager Cloud and Infrastructure Teams, Other , Alameda, California