Sr. Solutions Consultant

Company: Whatfix Inc.
Location: San Jose
Posted on: June 1, 2025

Job Description:

Who are we?Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to deployment, enhancing user productivity, ensuring process compliance, and improving user experience for internal and customer-facing applications.Spearheading the category with innovation and customer-centricity, Whatfix is the only DAP innovating beyond the category, offering a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. The product suite includes three products: DAP, Product Analytics, and Mirror, helping businesses accelerate ROI by streamlining application deployment across its lifecycle.Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia, with a presence in over 40 countries.Customers: 700+ enterprise clients, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.Investors: Raised approximately $270 million, including a recent Series E round of $125 million led by Warburg Pincus, with participation from SoftBank Vision Fund 2, Cisco Investments, Eight Roads Ventures, Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• Achieved over 45% YoY sustainable ARR growth, ranking among the "Top 50 Indian Software Companies" by G2.
• Recognized as a "Leader" in the digital adoption platforms category for over 4 years by Gartner, Forrester, IDC, and Everest Group.
• Received the Customers' Choice distinction in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms, and again in 2025. Boasts a 4.6-star rating on G2 Crowd, 4.5 on Gartner Peer Insights, and a CSAT score of 99.8%.
• Highest-Ranking DAP on the 2023 Deloitte Technology Fast 500 North America for four consecutive years.
• Won the Silver Stevie Award for Employer of the Year 2023 in the Computer Software category and recognized as a Great Place to Work in 2022-2023.
• Among the top 35% worldwide in sustainability, earning an EcoVadis Bronze Medal.
• Received 77 Leader badges across all market segments on G2 in 2024.About the RoleWe seek a stellar Solutions Consultant to drive growth at Whatfix. You will be the product expert from demo to Proof of Concept, partnering with Sales to articulate the value of Whatfix solutions. The ideal candidate has a strong background in HCM/HR applications, with proven experience in technical pre-sales, solution engineering, and customer engagement, bringing industry expertise, technical skills, and a customer-first mindset.What you'll own:
  • Design and deliver tailored demos that align Whatfix's capabilities with prospect needs, through onsite meetings, presentations, and live/online demos.
  • Support RFxs, security assessments, and technical diligence with accuracy and responsiveness.
  • Communicate customer requirements to Product Management.
  • Partner with sales to plan and execute strategic deals, including discovery, value assessment, and POCs.
  • Create collateral demonstrating compliance with security and privacy requirements.
  • Be the SME on Whatfix products and the competitive landscape.
  • Study deployments across industries to develop best practices and use cases.
  • Learn about customers' businesses and industry trends to provide thought leadership on how Whatfix solves their pain points.Key Qualifications:
    • 5+ years in Technical Pre-Sales, Sales Engineering, or Solutions Consulting at enterprise SaaS companies.
    • Deep understanding of HCM/HR platforms like Workday, Oracle HCM.
    • Experience working with clients in regulated industries, especially Federal, Government, Insurance, Healthcare, Technology, Financial Services, or Manufacturing.
    • Knowledge of IT/security environments and compliance standards like FedRAMP.
    • Proven ability to lead discovery sessions, uncover needs, and co-create solutions.
    • Ability to simplify complex technical concepts for non-technical stakeholders.
    • Experience with CRM platforms and adapting solutions to various industries.
    • Excellent communication skills and professional demeanor.
    • Strong interpersonal and problem-solving skills, team-oriented.
    • Start-up experience is a plus; self-starter with a hustle mentality.
    • Willing to travel up to 50% for client meetings.We value collaboration, innovation, and human connection. Our work environment supports open communication and diversity, with a commitment to an inclusive culture. Relocation and sponsorship are offered.Our core values include Customer First, Empathy, Transparency, Fail Fast and Scale Fast, No Hierarchies, Deep Dive and Innovate, Trust, and Ownership.Whatfix is an Equal Opportunity Employer and an E-Verify participant. We value diversity and do not discriminate based on protected statuses.Salary ranges from $150K to $180K, including base and variable components, determined by experience and skills.Interviews will be recorded for review due to our global hiring process.
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Keywords: Whatfix Inc., Alameda , Sr. Solutions Consultant, Professions , San Jose, California