IT Asset Management Administrator, IT Operations

Company: Tesla, Inc.
Location: Palo Alto
Posted on: May 3, 2025

Job Description:

IT Asset Management Administrator, IT OperationsTesla is currently seeking a highly motivated IT Asset Management Administrator to join our team onsite at Palo Alto. The IT Asset Management Administrator position within the IT Asset Management team will be the behind-the-scenes support contributing to the success of the IT Operations teams as a whole and whose mission is to optimize the utilization of Tesla's IT Assets. This role will work closely with fellow team members and various other IT staff to ensure proper management of the asset lifecycle at Tesla. The Administrator must have a strong understanding of asset management disciplines and have experience working in a fast-paced corporate environment.What You'll Do

• Provide prompt hardware support to address inventory or hardware issues, reducing downtime and improving end-user satisfaction
• Troubleshoot and replace peripherals, including monitors, keyboards, docking stations, and other hardware
• Collaborate with the IT support team to resolve escalated hardware issues efficiently
• Assist other IT teams during high-demand periods, such as hardware refresh projects or urgent deployments
• Work closely with procurement teams to track requisitions, verify orders, and receive equipment.
• Prepare, label, and configure IT assets for deployment requests
• Conduct periodic audits to identify outdated or underutilized assets and ensure operational efficiency
• Perform inventory reconciliation and maintain accurate records within the Asset Management database
• Address asset-related tickets for replacements, upgrades, or transfers, ensuring accountability
• Conduct routine audits to ensure compliance with organizational policies and protocolsWhat You'll Bring
  • Physically able to stand, bend, stoop, climb, reach, and lift up to 50 lbs
  • Excellent customer service and communication skills
  • Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment
  • Excellent attention to detail and process discipline
  • Experience with IT Ticketing and Asset Management applications like ServiceNow ITSM, BMC Remedy ITSM or other similar products preferred
  • Proficiency with Microsoft Office Suite
  • General knowledge of the various types of IT hardware
  • 3+ years Asset Management experience is a must
  • Strong ability to analyze data with in-depth knowledge of IT asset lifecycle
  • 3+ years of experience in an IT Operations roleCompensation and BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
    • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
    • Family-building, fertility, adoption and surrogacy benefits
    • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
    • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
    • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
    • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
    • Company paid Basic Life, AD&D, short-term and long-term disability insurance
    • Employee Assistance Program
    • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
    • Back-up childcare and parenting support resources
    • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
    • Weight Loss and Tobacco Cessation Programs
    • Tesla Babies program
    • Commuter benefits
    • Employee discounts and perks programExpected Compensation$24.00 - $52.80/hour + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
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Keywords: Tesla, Inc., Alameda , IT Asset Management Administrator, IT Operations, Executive , Palo Alto, California